Who We Are
A company built on expertise and transparency
Alaska Solution is an independent service provider based in Switzerland, specializing in supporting businesses and individuals in logistics, digital communication, and IT transformation.
Our Identity
An agile structure, a commitment that goes deep
Alaska Solution was founded on the belief that businesses and individuals deserve access to clear, honest, and actionable professional advice—without unnecessary jargon, hidden commitments, or dependence on any specific vendor or platform.
We operate as an independent service provider, meaning our recommendations are not influenced by any commercial partnerships. Our sole guiding principle is the best interest of our clients.
Our team brings together complementary expertise in operational management, digital communication, and information systems. This cross-disciplinary approach allows us to address complex challenges coherently, without fragmenting advice across multiple providers.
We work with SMEs of all sizes, independent professionals developing their activities, and individuals seeking to take control of their digital environment. Each client benefits from a single point of contact and documented follow-up throughout the service.
Registered Office
Alaska Solution is registered and operates from Switzerland. All our services are subject to applicable Swiss law and the Swiss Federal Data Protection Act (DPA).
Complete Independence
We do not receive any commissions from the software vendors or platforms we recommend. Our advice is objective and solely focused on your needs.
Guaranteed Confidentiality
Any information shared as part of a mandate is protected by a contractual confidentiality obligation. No data is shared with third parties.
What Drives Us
Mission, Vision, and Values
1
Mission
Making Professional Advice Accessible
Providing SMEs and individuals with access to expert skills in logistics, communication, and IT—under clear, transparent terms that suit their economic reality. Our mission is to deliver concrete, measurable, and sustainable results for each of our clients.
2
Vision
Becoming the Trusted Partner for Growing Organizations
We aim to be the reference in French-speaking Switzerland for businesses seeking steady growth through optimized processes, controlled communication, and efficient digital tools—without having to juggle multiple specialized providers.
3
Values
Intégrité, rigueur et écoute active
Nous ne promettons que ce que nous pouvons tenir. Chaque engagement est formalisé par écrit, chaque livrable est documenté et chaque résultat est partagé avec transparence. Nous privilégions la relation de long terme à la transaction unique.
Our Concrete Commitments: What You Can Expect from Us in Every Engagement
Operational Commitments, Not Empty Promises
Each of the points below is contractually guaranteed in our service offer.
1
Written Proposal Before Any Engagement
Written Proposal Before Any Engagement
No service begins without a detailed contractual offer that has been accepted by the client. The scope, deliverables, timelines, and pricing are clearly defined. A clear description sets expectations, helps clients understand what to expect, and encourages them to move forward with confidence.
2
Response Within 24 Business Hours
Any request for a quote, question, or support inquiry will receive a response within 24 business hours of receipt, regardless of the contact channel used.
3
Guaranteed DPA Compliance
All our services comply with the Swiss Federal Data Protection Act (DPA, in effect since September 1, 2023). Your data is never shared outside our scope without your explicit consent.
4
Single, Dedicated Point of Contact
You will never be passed from one department to another. A dedicated advisor manages your case from the initial contact through the completion of the engagement—and beyond.
Our Journey: The Steps That Shaped Our Approach
Alaska Solution has been built gradually, guided by a single philosophy: to offer only what we truly master.
1
Foundation
Establishment of Alaska Solution in Switzerland
The company was founded by a group of practitioners from logistics, digital marketing, and information systems, with the goal of providing integrated and independent consulting to organizations of all sizes.
2
Structuring
Definition of the Three Areas of Expertise
In response to the recurring needs of our initial clients, we formalized our offerings around three complementary areas: logistics & operations, communication & media, and IT & digital transformation.
3
Compliance
Definition of the Three Pillars of Expertise
In anticipation of the new Swiss DPA coming into effect (September 2023), we conducted a complete review of our data processing procedures, standard contracts, and privacy policy.
4
Today
Development of the B2B & B2C Offerings
We are expanding our services to include individuals and independent professionals while strengthening our presence with SMEs in French-speaking Switzerland. Our online platform now allows clients to browse, compare, and order our services with full transparency.
Legal Framework & Compliance
Our Foundation in Swiss Law
Our activities are conducted in full compliance with the Swiss legal framework applicable to service providers. The following are the main laws that govern our operations.
DPA — Swiss Federal Data Protection Act
CO — Swiss Code of Obligations
UCA — Swiss Unfair Competition Act
LIFD / VAT — Tax Obligations
In effect since September 1, 2023. It governs the collection, processing, and storage of our clients’ personal data. Our internal procedures have been updated accordingly.
All our service contracts are drafted in accordance with the Swiss Code of Obligations (Art. 394 et seq. on the mandate contract). Our General Terms and Conditions are available upon request or via the dedicated page.
Our business practices and communications comply with the Swiss Unfair Competition Act. Our offers are accurate, verifiable, and contain no misleading statements.
Alaska Solution fulfills its tax obligations in accordance with Swiss law. The applicable VAT is specified in each contractual offer, based on the client’s status and place of residence.